FAQ
Orders are dispatched within 1 to 2 working days. The estimated delivery time is 2 to 4 working days depending on the carrier chosen (Colissimo, Chronopost or Mondial Relay).
Sol del Este delivers across the European Union and to Switzerland.
Delivery costs vary according to the weight of your order. Delivery is free on orders over €60. For smaller orders, an economy delivery option is available with Mondial Relay from €5.50.
Credit and debit cards (Visa, Mastercard, American Express), Apple Pay and Paypal are accepted through the secure Shopify platform.
Yes, you will receive an email with a tracking number once your order has been dispatched.
Contact Sol del Este via the contact page and the issue will be resolved as quickly as possible.
Argentine yerba mate usually contains stems and has a softer, more balanced flavour. Uruguayan yerba is generally stem-free, making it more concentrated and intense. A full article on this topic is available on the Sol del Este blog.
It means the yerba contains no stems from the plant. The result is a more concentrated, more bitter and more intense brew. Recommended for experienced mate drinkers.
Mate cocido is yerba mate in tea bags, like a tea. It has the same flavour as traditional mate but with the simplicity of an infusion. Ideal for discovering mate without any equipment.
Tereré is mate prepared with cold water instead of hot. It is very popular in Paraguay and northern Argentina, especially in summer. It can be made with water, fruit juice or fresh herbs.
Yes, all products have a best-before date indicated on the packaging. Stock is regularly renewed to ensure the best possible freshness.
Once opened, store it in a cool, dry place away from light and moisture. Ideally keep it in its original packaging, well sealed, or in an airtight container. Properly stored, it will keep its flavour for several months.
Yes, the shop uses SSL encryption and the Shopify platform, one of the most secure in the world for online retail. Your bank details are never stored on Sol del Este's servers.
Sol del Este is a small online shop created by a Frenchman who fell in love with mate after a trip to South America. Sol del Este works directly with carefully selected suppliers to bring you authentic yerbas from Argentina, Uruguay, Brazil and Paraguay across Europe.
The shop is based in France and delivers across the European Union and to Switzerland.
Sol del Este can be reached via the contact page. A response will be provided within 24 to 48 working hours.
If a product arrives damaged or there is an error with your order, contact Sol del Este via the contact page and a solution will be found as quickly as possible. For more information on returns, please consult the legal notices on the shop.
Yerba mate is naturally gluten-free. However, some flavoured products or those with additional ingredients may vary, it is always advisable to check the product label.
For all information on general terms and conditions, privacy policy and personal data, the legal notices are available on the site, or you can contact Sol del Este directly via the contact page.
